Wednesday, October 2, 2013

The 7 C's for an Effective Communication

There are 7 C’s of effective communication  are as follows:
  1. Completeness - The communication must be complete.
    • Complete communication develops the reputation of a person or company.
    •  No important information is missing and this will not cause any additional problems that will take time to repair.
    • A complete communication leaves no questions in the mind of receiver.
    • Complete communication benefits the audience/readers/receivers of message in any choices made


  1. Conciseness - Conciseness get to the point quickly. Communication summarizes and a direct language to get the point across in a way to encourage an effective action. Concise communication has following features:
    • It is time-saving and cost-saving.
    • It highlights message and eludes unnecessary words.
    • Concise communication delivers a brief and important message to the audience.
    • Concise message is more engaging and clear.
    • Concise message not boring.

  2. Consideration -  Open up to questions and clarifications. Allow a moment for the other person to ask a question before you go on to your next part. When you answer a question, be sure the answer is understood before moving on in the conversation. Effective communication is to consider other view points, background, mind-set, education level, etc. Features of considerate communication are as follows:
    •  Identify on “you” approach.
    • Understand the audience and demonstrate interest and you will receive a positive reaction from them.
    • Show optimism and positive tone in voice and physical communication.

  3. Clarity - Clarity in making your point without being misunderstood. Present in a clear voice your information. Clarity in communication has following features:
    • Being understood easier.
    • Complete clarity enhances the meaning of message.
    • Clear message makes use of exact, appropriate and concrete words.

  4. Concreteness - Concrete communication presents the information in a manner that is not emotional but instead professional being clear rather general. Concreteness strengthens the confidence. Concrete message has following features:
    • Supported with facts.
    • Use words that are clear and that build the reputation.
    • Concrete messages are not misinterpreted.

  5. Courtesy - Courtesy in message implies the message should show the sender’s expression as well as should respect the receiver. Present information with a clear and commanding tone that indicates that you know the subject you are speaking about and that the information being presented is valuable.The sender of the message should be sincerely polite, reflective and enthusiastic. Courteous message has following features:
    • Take into consideration feelings of the receiver of the message.
    • Courteous message is positive and focused.  
    • Respect for receiver and not all biased.      

  6. Correctness - Correctness means checking data and facts before any presentation. Incorrect information may cause the power of ideas lost even if useful. Correct communication has following features:
    • The message is exact, correct and well-timed.
    • Correct information brings up the confidence level.
    • Correct message has an impact on the receiver.
    • Use appropriate and correct language in the message also in facts in the body of the message.

1 comment:

  1. Another great method of online communication is virtual meeting software. This has basically changed the dynamics of today's businesses.
    Online communication

    ReplyDelete